 What is Web Hosting?
Web Hosting means that we provide a home for your web site establish
your presence on the Internet. Hoster.com registers a unique domain name
(www.yourcompanyname.com) which becomes your address on the World Wide
Web. Since you will have your own domain name, it won't seem as though you
are renting web space and since you can receive e-mail at that domain,
your company will appear to be connected directly to the Internet.
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Do you
offer web page design services?
Though Hoster.com is not a design company, we can provide your company with
its own unique Internet presence through the services of our affiliate,
Digital Ink. You can visit Digital Ink and view the company's "online
portfolio" by connecting to http://www.digink.com/.
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How do I
upgrade from one plan to another?
You can upgrade from plans by sending a request to sales@hoster.com or by calling us at
either (888) WWW-SPACE or (201) 460-3999. All plans have a one-time $35
set up fee.
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Can I
update my pages as many times as I want?
Since our computer system is working 24/7, you will be able to make
changes and send new files whenever you like, there is no extra charge.
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How can
I monitor Web usage statistics?
All Hoster.com accounts come with a Web page which allows our members to
see usage statistics. This page is available inside of your site in the
/stats directory. In order to view the stats simply point your browser at
http://www.yourcompanyname.com/stats.
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Can I
use my account for commercial purposes?
Absolutely, your account can be used for any type of site you like. You
can make use of all of the tools we provide (with no additional fees), and
you can employ secure transactions if you choose.
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Do you
accept international orders?
Yes. We welcome international orders and can provide international
extensions for the domain name (ex: yourcompany.de).
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How long
has Hoster.com been in business?
Hoster.com has operated under a different trade name, The Internet
Connection Corp., since 1994. This makes us an 'old' company in the
Internet timetable.
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Do you
offer technical support to customers?
Yes. You can send e-mail with questions to support@hoster.com. Otherwise, you
can contact us by telephone at (201) 460-3999.
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How long
does it take to set up a new account?
All orders that are placed with Hoster.com and contain all of the order
information is processed within 1 hour. Once an account is set up, you
will receive an activation notice via e-mail including a user ID,
password, and FTP hostname. You may then begin uploading files to your new
web site immediately.
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How do I
place an order?
You can place an order for a Virtual domain account directly from our
web site 24 hours a day or by calling (888) WWW-SPACE between the hours of
9AM-8PM EST Monday through Friday.
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